Clients interact with the Advanced
Recovery Management System (ARMS) through what is known as the Client
Portal.
Portal
content adjusts dynamically to fit the screen size of the device that client
uses to login and is accessible through any web-enabled device, including
tablets and smartphones.
This Portal provides clients the ability
to:
•View
REC-CAP Results
•View
recovery capital measures
•View
longitudinal measures of change
•Update
recovery goal action items as completed
•View
and check-in at events posted to their calendar
•Rate
usefulness of resources tagged to action items
•Electronically
execute (sign) agreements & disclosures
•View
history of all executed documents & disclosures
•View
account history and current balance owed
•Make
payment by debit or credit card
Clients may choose to authorize a Family
& Friends Portal
be issued to a family member and/or a recovery support that provides limited
access to the features listed above. Visit Family & Friends Portal article to learn more. This is an essential tool. All new
clients should be issued a Client
Portal at
the time of their enrollment. To provide clients with access to the Client
Portal follow the steps outlined below:

Email: Enter the email address for the client
Phone Number: Enter the client's phone number
Address, City, State & Postal Code: Enter the clients street address, city, state, and postal code in the corresponding fields
Username: Create a username the client will use to login to their portal
Temporary Password: Enter a temporary password the client will use to login to their portal for the first time. They will be prompted to change it immediately after logging in for the first time.
Preferred communication method: Select how the client prefers to receive communications from ARMS