What are the Knowledge Based Articles (KBA's)?

What are the Knowledge Based Articles (KBA's)?

What are the Knowledge Based Articles (KBA's)?

These articles help you to proactively learn how to use ARMS features and functions without having to contact support. All users have access to any article 24/7 and you won't need to wait for an agent to help. Some of these articles have short video clips which provide a visual of how to use the software. This feature eliminates the need to contact your support center.
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      Service and Support  Everything you need to help you and your team use the Advanced Recovery Management Software (ARMS) is located in our Service and Support center including Knowledge-Based articles & videos, and when needed easy access to submit ...