Knowledge Base
Financial Management Module
To assist with the general ledger, service subscriptions, payments, and financial aspects of the systemSystem Administrator
To assist system administrators with configuration and management of the software and it's users.Enterprise Users
To assist Enterprise Users with Network Dashboards, Outcome Reporting, Provider Performance Metrics, etc.Navigational Support -MPE
Navigational Support- MPEProvider Users
To assist users of Providers with general everyday use of the systemClient Portal
To assist clients with their portalsGetting Started
Learn the basics
Recent Articles
Step-by-Step Guide: Adding a New ARMS Client Without Email or Phone and Logging in on Their Behalf
How to Assign or Move a Client to a Bed
This guide provides step-by-step instructions on how to assign or move a client to a bed using the ARMS system. It includes two options for bed assignment and provides clear directions on how to navigate through the system and save the changes.Accessing the LMS
In this video, I will guide you on how to access the Learning Management System (LMS) to review the program's module for initial training. I will show you step-by-step instructions on how to navigate through your account, find the courses you have ...Adjusting Goal Templates and Adding Resources
Adjusting Goal Templates and Adding Resources In this Loom, I walk you through the process of editing goal templates and adding resources to fit your program and community-based resources. I demonstrate how to add new milestones and action items, ...Explaining How to Use Admin Menu Goal Templates 😊
Explaining How to Use Admin Menu Goal Templates In this video, I will guide you through the process of using the admin menu goal templates. We will start by accessing the settings and scrolling down to goal templates. If you are a new provider, the ...
Popular Articles
Issuing Client Portals & Resetting Passwords
Issuing Client Portals Clients interact with the Advanced Recovery Management System (ARMS) through what is known as the Client Portal. Portal content adjusts dynamically to fit the screen size of the device that client uses to login and is ...Applying Payment(s)
Learn how to apply payment(s) 1. Login to your front end portal by visiting https://accounts.recoveryoutcomes.com/ 2. Navigate to the side menu on the left of your screen and select 'Payment' Payment Screen Details Payment Enrollment - Displays ...How do I apply credit card payments in the Staff Backend Portal?
To apply a credit card payment to a client ledger using the Staff Backend Portal 1. Go to the Staff Backend Portal https://arms.recoveryoutcomes.com 2. In the sidebar menu select "Clients" --> "Active Clients", and select your client 3. Select ...Service Subscriptions
A service subscription will automatically charge your clients according to the timeframe you create. For example, let's say you charge $150.00 per week for rent. You can create a service subscription that automatically charges the clients you assign ...Discharging Clients
Discharging Clients This article will help guide you through the process of discharging your clients in the ARMS system. 1) Click on the "hamburger" to open the sidebar navigation menu then navigate to the bottom and click "Clients" and then click ...